Returns, Terms & Conditions

We offer a fast and efficient Nationwide delivery service.

FREE delivery when you spend £500. Standard 3-5 day delivery £35.

Online / Home delivery returns

We do expect all doors to be thoroughly checked for damage defect or error within 5 working days, the claim will be reviewed outside this time frame.
You/your customer have 1 working month to return unwanted/ ordered in error doors, they must be fully packaged and in a resalable condition or charges may apply.

Delivery charges/ re-delivery charges

£35 standard 3-5 working day delivery
£50 1-2 express delivery
£120 for some Scotland postcodes (please ask for more information)

Restocking charges - (does not apply to doors being returned if damaged / have defects)

£40 restocking charge for 5 doors and under
£80 restocking charge for over 5 doors
An uplift fee of £60 will apply when we are collecting from a home address or site, if your customer is not having a replacement or re-ordering
£5 re-wrapping charges may apply

Standard delivery charge (3-5 days) £35 flat rate for any number of doors.

48 hour delivery service available at a charge of £50.

FREE delivery when

you spend £500.

Have a question about your door?

ADDRESS:

Finnimore Ind Est, Ottery St Mary,

EX11 1NR

OPENING HOURS:

MON - FRI 7am - 5 pm

SAT/SUN - CLOSED

PHONE NUMBERS:

01803 896 849